.png)
Conflict Resolution
Bringing others together to resolve conflict and reconcile differences.
Create your FREE Plum Profile.png)
Is Conflict Resolution your Top Talent?
Show the world which Talent you excel in the most at work by downloading your banner and adding it to your LinkedIn profile.
Download yours nowTeams prioritize Conflict Resolution for a role when:
- Work involves managing a variety of competing interests and demands
- Gaining engagement and commitment from each party is integral to any solution
- Managing conflict in a productive way contributes to organizational performance
An ideal candidate will need to:
- Deal with a variety of perspectives and competing goals
- Find agreeable solutions for all parties involved, through civil discussion
- Separate personal from professional conflict
Competencies for Conflict Resolution include:
Finding compromises and solutions
Behaviors include:
- Working to achieve mutually agreeable solutions (e.g., through compromise)
- Recognizing and developing possible solutions
- Remaining calm when questioned, criticized, or confronted
- Identifying effective strategies to resolve conflict
- Analyzing information to find the best solution
Engaging in dialogue
Behaviors include:
- Exhibiting tact and courtesy
- Displaying empathy and sensitivity in difficult situations
- Initiating discussions to face conflict
- Maintaining composure in conflict situations
- Effectively managing difficult interpersonal situations
Understanding multiple perspectives
Behaviors include:
- Being accommodating to others' viewpoints
- Encouraging and building mutual trust and respect
- Considering different opinions
- Remaining objective and impartial in the midst of conflict
- Examining issues from multiple perspectives
.png)
.png)
