Conflict Resolution

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What is Conflict Resolution?

Bringing others together to resolve conflict and reconcile differences.

Teams prioritize this talent for a role because:

  • Work involves managing a variety of competing interests and demands
  • Gaining engagement and commitment from each party is integral to any solution
  • Managing conflict in a productive way contributes to organizational performance

An ideal candidate will need to:

  • Deal with a variety of perspectives and competing goals
  • Find agreeable solutions for all parties involved, through civil discussion
  • Separate personal from professional conflict
Conflict Resolution includes the following competencies:
  • Engaging in Dialogue: Tackling conflict by facilitating discussions, asking questions, and listening without interruption.
  • Finding Compromises and Solutions: Reaching mutually agreeable solutions by seeking creative options, negotiating, and building consensus.
  • Understanding Multiple Perspectives: Seeking, examining, and accepting other viewpoints.
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Talents are recurring patterns of thought, feeling and behavior. Often referred to as "soft skills," Talents represent our innate abilities and how we are hardwired as humans.

Plum reveals people's Talents with a single psychometric assessment that measures personality, social intelligence and problem-solving ability. While job titles, past experience and education merely show what a person has done in the past, Talents can actually predict what someone is capable of achieving in the future. They are 4X more predictive of future job success than what you'll find on a resume.

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Meet the Plummies with Conflict Resolution as their top Talent

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Mahfouz Alcheikh
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