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Communication

Conveying ideas effectively and identifying messages others are attempting to convey.

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Teams prioritize Communication for a role when:


  • Coworkers must be understanding and honest with each other to have a high-performing culture
  • The reasoning behind decisions must be clear and well explained
  • Feedback must be delivered tactfully and constructively

An ideal candidate will need to:


  • Explain ideas with clear and concise language
  • Receive and deliver feedback constructively
  • Listen carefully and ask clarifying questions
  • Use and interpret appropriate emotional cues

Competencies for Communication include:

Responding to audience and showing empathy


Behaviors include:
  • Being pleasant, courteous, and cooperative
  • Being supportive and encouraging
  • Showing interest in others and conveying positivity
  • Being curious and reflective
  • Using appropriate emotional and non-verbal cues

Explaining key concepts with clarity


Behaviors include:
  • Voicing opinions and speaking to groups comfortably
  • Speaking persuasively
  • Conveying positivity
  • Speaking to points in an organized and deliberate manner
  • Understanding how to communicate ideas so that they are easily understood

Listening and attending to others


Behaviors include:
  • Being pleasant, courteous, cooperative, and considerate
  • Being friendly and conveying positivity
  • Being curious, asking questions, and gathering information
  • Responding effectively in communication (i.e., with impact, proper social cues)

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